All units sent to us are serviced and tested down to component level so we can provide you with warrantee on your unit.
If you would like us to check your unit to make sure there is no fault we can do this for a small fee and provide you with a warrantee on your unit.
If any repaired items do not perform as they should, the customer must inform us within 3 working days of receipt and return the item back to us to be re-inspected
and re-repaired where appropriate.
We reserve the right to deduct any direct expenses incurred for the particular job from any refund that may be due to the customer. This would include, but is not
limited to, parts we have supplied/installed and any courier/travelling expenses incurred by us during the course of the repair.
No refunds will be issued where an item has undergone repairs or modifications previously by anyone other than SSA or when circumstances are beyond our
control (i.e. obsolete or unavailable parts, missing or unavailable software/programming). We will inform you prior to carrying out any work on an item that previously
been worked on whether we can guarantee our work or not. We will under no circumstances issue a refund if we proceed with attempting a repair on a unit following
your approval where we have informed you that the work we carry out would not be covered by any guarantee.
We reserve the right to, under certain circumstances, keep the item or dispose of it to compensate us for any expenses we have incurred.
For jobs that are repairable but the customer does not wish to proceed we will charge an inspection fee, this will typically be 20% of the quoted repair price or our
minimum charge of Ksh.5000+VAT whichever is greater.
we handle all problems related to a malfunctioning internal motherboard. This can range form short circuit, water damage rust, insect damage
we can repair all charging related problem either electric charging or solar charging problem
we offer up to 6 months warranty of repaired items both on workmanship and parts
We only use genuine original parts recommended by inverter manufacturers
Enjoy professional repair of any unit same day dispatch depending on the availability of parts