Last Updated: December 14, 2024
Introduction
Solar Sasa (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.solarsasa.com or engage with our services.
Information We Collect
Personal Information
We may collect:
- Name and contact information
- Email address
- Phone number
- Billing and shipping address
- Property details for solar installation assessment
- Energy consumption data
- Payment information
Automatically Collected Information
Our website automatically collects:
- IP address
- Browser type
- Device information
- Operating system
- Cookies and usage data
- Geographic location (with consent)
How We Use Your Information
We use collected information to:
- Process and fulfill your orders
- Provide customer support
- Send promotional materials (with consent)
- Improve our products and services
- Conduct energy assessments
- Generate solar system proposals
- Process payments
- Comply with legal obligations
- Communicate about your solar installation
Information Sharing
We may share your information with:
- Solar system manufacturers and installers
- Payment processors
- Service providers who assist our operations
- Legal authorities when required by law
- Professional advisers (attorneys, accountants)
We do not sell your personal information to third parties.
Data Security
We implement appropriate security measures to protect your information, including:
- Encryption of transmitted data
- Secure servers
- Regular security assessments
- Limited employee access
- Secure payment processing
Cookie Policy
We use cookies to:
- Improve website functionality
- Analyze site traffic
- Remember your preferences
- Provide personalized content
You can control cookie settings through your browser preferences.
Your Privacy Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent for data processing
- Request data portability
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children.
California Privacy Rights
California residents have additional rights under the CCPA, including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of personal information sales
- Right to non-discrimination for exercising rights
International Users
If you access our website from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States.
Changes to Privacy Policy
We reserve the right to update this policy at any time. Changes will be posted on this page with an updated revision date.
Contact Information
For privacy-related questions or concerns:
- Email: privacy@solarsasa.com
- Phone: 0737656293
- Address: Pana House Ground Floor Nairobi.
Additional Resources
By using our website, you agree to this Privacy Policy.
